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Internet Banking

About ISB Internet Banking

As an ISB account holder, you have the ability to transfer money between your ISB accounts – 24 hours a day, 7 days a week, from the convenience of your home or office (or any secure online connection) – via ISB Internet Banking.

Benefits and capabilities include:

  • Transferring funds between ISB Checking and Savings* Accounts
  • Obtaining balance and transaction history info on your ISB Checking and Savings Account(s)
  • Making loan payments from ISB Checking or Savings* Accounts to ISB Loan Account(s) (except final Loan Payoffs*)
  • Obtaining info from your ISB Loan Accounts and ISB Lines of Credit such as balance and transaction history (payments, advances on lines), payment due dates and amount(s) due, current interest rate, annual percentage rate (APR), available credit, loan origination date, etc.
  • Obtaining info from your Certificate of Deposit (CD) Accounts such as balance, transaction history, current annual percentage yield (APY), maturity date, interest paid to date, etc.

You may also elect to pay your bills online via ISB's separate (and optional) Bill Pay feature. More information on this service will be provided once your ISB Internet Banking account is established. (See bank for details, if you would like a preview of how Bill Pay works.)

*Limitations apply. Click on "Read More" (at bottom) for additional information. If you have questions about specific account functions available through ISB Internet Banking, please call (814) 944-0843 or visit a branch office.

Getting Started

To establish access to your ISB Checking, Savings, and Loan accounts via Internet Banking:
  • You must be listed as one of the account owners.
  • Your name and Social Security Number must be on file with ISB and must be linked to the account.

Click on Account Set-Up to get started.

Once your ISB Internet Banking account has been established, you will be assigned an Access ID to use each time you LOG IN. If you don't remember your case-sensitive Access ID, please contact Investment Savings Bank during business hours.

More About ISB Internet Banking

Benefits & Capabilities by Account Type

Checking Accounts – Your ISB Checking Accounts are fully accessible and functional (meaning you can transfer money into and out of your ISB checking accounts without limitations) via ISB Internet Banking.

Savings Accounts – ISB Internet Banking gives you the ability to transfer funds into your ISB Passbook Savings accounts. Additionally, if you want to have the ability to transfer funds out of your ISB Passbook Savings account, you can do that, too. However, we will first need to activate a special Quarterly Statement feature before you can transfer funds out of it. (See bank for details.)

NOTE: Because Christmas Club and Vacation Club accounts are – by design – set up so that you only put money into them until you are ready to access the entire account balance and close the account, you may only deposit funds into these accounts via ISB Internet Banking.

Loan Accounts – You can make loan payments via ISB Internet Banking deposit transfer from your ISB Checking or Statement Savings account to your ISB Loan Account (Home Equity Installment Loan, Home Equity Line of Credit, Mortgage Loan, Personal Unsecured Loan, etc.) with one important exception:

Loan Payoffs (i.e. your final loan payment) – cannot be processed online. All Loan Payoffs must be made in person.

(NOTE also that any Estimated Payoff figure you have been given is just that – an estimate – and IS NOT to be used as the final Loan Payoff amount. Be sure to contact one of our branch offices and obtain a final Loan Payoff figure before bringing your Loan Payoff check to ISB.)

Bill Pay – You may also elect to pay your bills online via ISB's separate (and optional) Bill Pay feature.

Password Security + Your Responsibilities

ISB Internet Banking provides an extra layer of protection to secure your financial information against fraud and identity theft. Once your ISB Internet Banking account has been established, you will be assigned an Access ID to use each time you LOG IN. If you don't remember your case-sensitive Access ID, please contact Investment Savings Bank during business hours.

The safety of our customers' accounts and account information is of paramount importance to Investment Savings Bank. We go to great lengths to protect confidentiality and the security of your account, and urge you to do the same. As a prerequisite for using ISB Internet Banking:

  • You agree not to allow anyone to gain access to the Service or to let anyone know your Password used with the Service.
  • You agree to assume responsibility for all transactions initiated through the Service with your Investment Savings Bank Access ID, up to the limits allowed by applicable law.

While Investment Savings Bank continues to provide customers with the level of on-line security we believe necessary and appropriate, customers who share their Access IDs and Passwords are giving up the full benefit of our security measures and legal protections to which they may be entitled.

Never reveal your personal account information – especially over the telephone. No Investment Savings Bank representative will ever call to ask for your Access ID or User Password.

Lost or Stolen Passwords

If your Password has been lost or stolen, call Investment Savings Bank immediately at (814) 944-0843 or (814) 695-7551 between 9 AM and 4:30 PM, Monday thru Friday. Telephoning Investment Savings Bank is the best way of minimizing your losses (if any are incurred). You may also restore the security of your Internet Banking service by immediately changing your Password.

Additional Limitations

All FDIC-member institutions and their customers are governed by something known as "Reg D," which limits the number of transfers and withdrawals that you can make from any Money Market Deposit Account (MMDA), Statement Savings Account or Passbook Savings Account.

As a result, only 6 transfers per month may be made out of these accounts by preauthorized transfer, electronic means, check, debit card or similar order. (Transactions made in person, at ATMs or by mail are unlimited.)

We realize this seems a bit confusing at first, so please feel free to ask if you have questions or need further clarification into how Reg D limitations may impact your specific circumstances.

Regulation D Notice

This notice is to inform you of withdrawal and transfer limitations on your Money Market Deposit Account, Statement Savings Account and Passbook Savings Account. Please take a minute to review the following important account information.

Under FDIC Regulation D 204.2(d) (2), you are permitted to make no more than six (6) transfers and withdrawals, or a combination of such transfers and withdrawals, per month to another account (including a transaction account, such as a checking account) at the same financial institution or to a third party by means of a preauthorized or automatic transfer or telephone agreement, order or instruction, or by check, draft, debit card, or similar order made and payable to third parties.

Money Market Deposit Accounts also have a limit of no more than three(3) checks used to make transfers and withdrawals during a monthly statement cycle.

Unlimited Transactions:

  • Automatic Transfers for the purpose of paying loans at the same institution.
  • Withdrawals and transfers to another account at the same institution that are made by mail, messenger, automated teller machine (ATM) or in person.

Limited Transfers:

  • Checks payable to third parties.
  • Transactions made with a point-of-sale (Visa Debit Card).
  • ACH Debits (prearranged debits from your account such as insurance payments).
  • Transfers from a savings account pursuant to a preauthorized arrangement to cover overdrafts on a transaction (checking) account (Savings Sweep).
  • Transfers from a savings account through a voice-response (Telephone Banking) or PC Banking system (Internet Banking).
Log On to ISB Banking

(remember: your Access ID is case sensitive)
or click here to Set-Up a New Account

ISB 24/7 Banking allows you to:
  • Verify account balances, ATM transactions
     & cleared checks
  • Obtain interest rate info
  • Transfer funds between accounts
     ... and more.
DIAL IN at 1-800-991-4259

Learn more about ISB 24/7:
Internet Banking | Mobile Banking | Telephone Banking

Altoona Office    Map It
1201 8th Avenue
Altoona, PA 16602
Phone: (814) 944-0843
Fax: (814) 942-6821

Lobby Hours
MON-FRI: 9am - 4:30pm

Drive Up Hours
MON-THU: 8:30am - 5pm
FRI: 8:30am - 6pm
SAT: 9am - 12pm

Bank Holiday Schedule

Duncansville Office    Map It
201 Patchway Road
Duncansville, PA 16635
Phone: (814) 695-7551
Fax: (814) 695-1369

Lobby Hours
MON-THU: 9am - 5pm
FRI: 9am - 6pm

Drive Up Hours
MON-THU: 9am - 5pm
FRI: 9am - 6pm
SAT: 9am - 12pm

Bank Holiday Schedule

After Hours
To report a lost or stolen debit card
after business hours, please call

To report a lost or stolen credit card
after business hours, please call

For credit card balance inquiries
after business hours, please call

Member FDIC ISB is an Equal Housing Lender Equal Housing Lender